About
My wife and I are starting out, we strive to promote only the best care of reptiles and exotic animals. We handle them often as they are pets first to us and we want them to be handled prior to you getting them! Thank you for your time and if you have any questions please don't hesitate to ask!!
TERMS & CONDITIONS
*Note that your failure to read our terms and conditions, whether intentional or accidental will under no circumstances be a reason to consider them altered or void.
* Morningstar Reptiles ships during the week Monday-Friday with the exception of Holidays.
* Morningstar Reptiles will do their best to sex your animal using our experience but we cannot guarantee the sex on any animal unless otherwise specified.
* Morningstar Reptiles ships Next Day Air via UPS.
* The buyer must be present to receive the package on the first delivery attempt or all guarantees are void.
* Live and visibly healthy arrival is only guaranteed when shipping temperatures at both ends are between 40° – 90°F for home delivery and 30F° – 99F° for having the animal shipped to a UPS Customer Center for pick up. We will still guarantee the animal if you opt to have the package held at a UPS Customer Center for pick up however the animal must be picked up within 4 hours of arrival at the UPS Customer Center or all guarantees are void. Otherwise, we can hold the animal(s) at our facility until temperatures are safe for shipping.
* We are not responsible for carrier delays or mishandling resulting in DOA* animals.
* All animals have a live and healthy arrival guarantee. We cannot offer any guarantee after the arrival.
* We cannot be held responsible for shipping charges incurred for upholding our guarantee; they are the responsibility of you, the buyer. We do not offer credits or refunds on shipping for replacement animals.
* If the animal(s) is dead or not visibly healthy upon arrival the customer must notify Morningstar Reptiles of the deceased or unhealthy animal immediately upon receiving the animal(s). The arrival time will be determined by the tracking information UPS provides online of the delivery. If the first attempt of delivery is missed then all live and visibly health arrival guarantees are null and void. An email/text/call with a photo attached of the actual animal must be emailed within one hour of arrival or all guarantees are null and void.
* We reserve the right to refuse sale to any buyer, for any reason.
* Morningstar Reptiles is not responsible for any veterinary expenses or costs incurred by the buyer for any animal. If you take any animal to a veterinarian, you do so entirely at your own expense.
* Please be aware of your own local wildlife laws and regulations.