Keeper and breeder of exotic reptiles and feeders. Leachianus Geckos, Gargoyle Geckos, Jeweled lacertas/Timon Lepidus, Ball Pythons, Brazilian Rainbow Boas, African Fat Tailed Geckos, Leopard Geckos and King Snakes. ASFs-African Soft Furs, Rats, and Mice.
Providing high quality, healthy animals is our top priority! We strive to help our customers and animals have a long, happy life together. If you ever have any questions or needs please reach out! We are happy to be a useful resource for you and your animal’s current and future needs.
Must be 18 years or older to purchase.
Shipping: Shipping is an additional cost and is not included in the price of the animal. Shipping costs are typically between $50-$100.
All animals will be shipped FedEx Priority Overnight on Tuesday or Wednesday. Daily high temperatures require two consecutive days to include shipping location and delivery location. Temperatures must be between 40 and 90 degrees for FedEx Center Hub hold for pickup and Residential Delivery (Adult signature required and is an additional fee). Temperatures of 91-100 degrees require shipment to FedEx Center Hub hold for pickup only. Photo ID is required for pickup at FedEx Center Hub.
Animals are shipped with professional packaging including industry standard shipping boxes, 3/4” insulation foam, heat or cold packs when necessary and cloth bags or deli containers.
For a shipping quote please provide your zip code. Shipments can be received at your FedEx Ship Center (hub) for pickup or directly to your residence. Animal(s) shipped directly to your residence must be received on the first delivery attempt. Shipments that will not be delivered to your residence prior to 4:30pm due to distance from your FedEx Hub will be required to be held for pickup at your FedEx Center Hub to qualify for live arrival guarantee.
In the unlikely event dead on arrival or any issues should occur please contact us within one hour of the FedEx recorded delivery time. DOA proof will be required. Please provide proof including a clear unboxing video showing the shipping label (must be clear able to read), removal of the animal from the shipping box, shipping container (deli cup/cloth bag) and clear photos of the animal(s) taken at different angles. Failure to notify us within one hour after receiving your animal or lack of required proof will void live arrival guarantees.
Refunds and Returns: Refunds and returns are not generally accepted, however, customer satisfaction is highly important! Requests can be made and will be discussed on a case by case basis. All shipping costs are non refundable.
Holds: If you would like to place an animal on hold a non-refundable, non-transferable deposit will be required. Hold deposit amounts are based on the purchase price of the animal: $100+ require 25% and $300+ require 50%. Shipping costs are not included in the purchase price of the animal and are required to be paid prior to shipment. Your hold will be guaranteed for 30 days. Hold guarantees include working around inclement weather conditions, unsafe shipping temperatures or holidays and will not be affect the 30 day hold period. Animals on hold will be unavailable for others to purchase and must be paid in full within 30 days of placing a deposit! Failure to do so will void your hold and the animal will become available for purchase. Please make sure you are 100% committed to purchasing the animal before requesting a hold. Refunds will not be given on hold deposits regardless of backing out, changing your mind or any other circumstances.
Payment Plans: Reptile Town does not currently offer payment plans.
Forms of accepted payment: PayPal Friends and Family, PayPal Goods, Zelle, Apple Pay, Venmo, Cash.
An invoice will be provided upon confirmation of hold or purchase requests. Please provide your first and last name, email address, phone number and the address of your chosen shipping location.